Studio & Inquiries

We respond within one business day.

Whether you need guidance finding your ideal scent match or require assistance with an existing order, our studio team is here to help.

24 hrs

average response time

48 hrs

worldwide dispatch

30 days

return window

Reach out

Send us a note

Tell us the aromas you naturally gravitate toward for personalized recommendations, or ask us anything about shipping, tracking, and returns.

Dispatch & Returns

Clear policies, no friction

48 Hours

Orders dispatched safely from our Hudson Valley studio

Free Returns

Unopened full-size flacons within 30 days of delivery

Complimentary

2ml sample included with every flacon order